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Brophy provides services for people who are experiencing or are at risk of homelessness. We offer a safe place to seek help and discuss accommodation, housing and support options.

Services include assertive outreach, support to access emergency accommodation, support for people living in public or social housing, information and advice, referrals and case management.


The Community Reconnections Program aims to work with people over 25, who are in receipt of a full payment benefit from Centrelink, experiencing homeless or at housing risk, and link them to services necessary to assist their needs.

What we can do?

This program is intended to provide short term support for people who require assistance to link into more long term services such as:

  • Health Services
  • Housing services
  • Community Support services

Short term support may include:

  • Referral to appropriate services
  • Providing immediate practical support
  • Work with you to support and foster a solution focus approach to resolving issues.

Who can use this Program?

Adults who are 25 years and over and:

  • Have complex or multiple needs,
  • Are homeless, live in low cost accommodation or, at risk of becoming homeless,
  • Who are not currently accessing services
  • Are in receipt of a full payment benefit from Centrelink.

Brophy Community Reconnections provides services to people in:

  • Warrnambool City Council
  • Moyne Shire
  • Corangamite Shire
  • Glenelg Shire
  • Southern Grampians Shire

To access this service contact us on 5561 8888 or


The Rough Sleeping program focuses on assertive outreach support for people who are experiencing homelessness, or are at risk of recurring homelessness in the Warrnambool City Council area.

This program allows us to work with you, in the community, to receive support and referrals for homelessness issues. We can assist you to access supports and programs that can help you work towards stable housing.

We provide support to connect you with:

  • GP’s for physical health support
  • Housing services
  • Alcohol and other Drug support services
  • Mental Health support services

Support may include:

  • Providing immediate material aid
  • Support to create goals and find solutions to homelessness issues
  • Access to emergency accommodation and support to access permanent housing

Those who are eligible include:

  • People who have experienced recent and recurring episodes of homelessness
  • Who may have issues with alcohol or other drugs or who may require support for their mental health
  • Desire to keep, or establish a connection to the community and services in the local area.

If you are currently ineligible for service but your circumstances change please don’t hesitate to get in touch.

To access this service contact us on 5561 8888 or 


Tenancy Plus aims to assist Social and Public Housing tenants to establish and sustain their tenancy to reduce the risk of homelessness.

This voluntary program focuses on providing you with support on issues that may place your tenancy at risk and by assisting you to ensure that your tenancy is sustainable and enjoyable. This may include advocating for you at VCAT. We also encourage you to be active in helping to achieve identified goals.  Tenancy Plus provides services to the Warrnambool City and Shires of Moyne, Corangamite, Glenelg, & Southern Grampians

Establishing Successful Tenancies

Tenancy Plus workers are available to assist new tenants or tenants who have shifted into new surroundings who may require assistance to ‘establish’ their tenancy. In partnership with your worker, the aim is to identify and address the issues impacting on your ability to make a successful transition into the Office of Housing property. By providing support at this early stage, a successful long term tenancy can often be the result. Tenancy Plus can also assist tenants with priority transfer applications.

Intervening Tenancies at Risk

Tenancy Plus workers assist Office of Housing tenants whose tenancies maybe ‘at risk’ of possibly breaking down. In partnership with your worker, the aim is to identify and address issues impacting your tenancy. Your Tenancy Plus worker may also help to access other Government and non-government organisations that could provide assistance.


Tenancy Plus provides advocacy to Social and Public housing tenants at the Victorian Civil and Administrative Tribunal (VCAT), negotiating agreements with the social housing provider or DFFH and support tenants whose tenancies are at risk with short term interventions.

To access this service contact us on 5561 8888 or OR speak to your Office of Housing Worker at the DFFH office.


The Supporting Connections program work directly with residents and staff of local Supported Residential Services to promote and support better access to social, health and community supports.

SAVVI aims to create a stronger foundation for pension-level supported residential services (SRS’s) to improve their sustainability and capacity to meet the support needs of residents.

SAVVI support may include:

  • Support for residents to link in with Health and Social Support Pathways
  • Proprietor Capacity Building