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SRS Outreach and Assistance Program Worker

Do you have a passion and experience working with people with disability?
This exciting role could be for you! 

Employee Benefits  

  • Awesome Not-for-Profit Salary Sacrificing options of up to $15,899 per FBT year. 
  • Portable Long Service Leave (from eligible organisations). 
  • Excellent Learning & Development opportunities. 

About the Role 

In the role of SRS Outreach and Assistance Program Worker you will provide case management and short-term support to adults that reside in a local pension-level Supported Residential Service (SRS). The role combines working in the office, and outreach to the local SRS and will be proactively engaging, assessing, and linking people with appropriate services. 

The role may involve working across various programs in the Housing Support and Linkages (HSL) program areas, at times, to connect services to wrap around clients through developing immediate access points and referrals into housing, mental health, alcohol and drug treatment, family violence, disability, income, and primary health services. Some HSL programs provide flexible brokerage to ensure immediate support is available to people to support their goals. 

A full list of key duties is outlined in the Position Description, but includes responsibilities in: 

  • Facilitation of social participation – actively seek to link residents into a range of social and lifestyle activities of their choice, at times utilising available brokerage. 
  • Working with the proprietors and staff to build capacity to support residents of the Supported Residential accommodation.  
  • Provide a casework response to help maintain successful tenancy where this intervention has been identified as necessary to support residents of Supported Residential accommodation.   
  • Establish, facilitate, and maintain resident voice collaborative planning and be responsible for the timely disbursement of funds.   

Do your skills include: 

  • Knowledge of the practice frameworks of trauma-informed models of care, family therapy, assertive outreach and strength-based models of intervention.  
  • Ability to engage with adults using a variety of engagement strategies such as assertive engagement, outreach and planning.   
  • Sound knowledge of case management principles and practices as they apply to individuals, their families and the broader service delivery system.   
  • Demonstrated ability to provide advocacy and support for those that are unable to advocate on their own behalf and require assistance.   
  • An understanding of the issues facing people who are homeless or those in supported, social or public housing.  
  • Sound knowledge of the principles and processes of relevant legislation about individuals, families, and children 

Are your credentials: 

  • A minimum qualification of a sector recognised and accredited Diploma in Youth Work, Social or Welfare Work or equivalent. (Qualifications must be approved by recognised professional bodies: i.e. AASW, Community Services Council, APS etc.)   
  • A current Drivers Licence.  

About Brophy:

Brophy Family & Youth Services has supported children, young people, families, and the southwest Victorian community for almost 50 years. We live here; this is our community; we believe in people and in their ability to create the life they want. 

At Brophy, you will join a team of just over 200 employees delivering over 40 programs and services across areas including youth engagement, mental health, family violence, foster care, housing support, employment support, and disability services. 

At Brophy our Vision is not just focused externally on our community – we feel just as passionate about our employees being meaningfully connected through their roles with us to create the life they want, and that as a workforce we achieve this together through innovation and healthy relationships, and by positively contributing to building an advantaged community. 

Diversity and Inclusion at Brophy: 

Brophy is dedicated to fostering an inclusive environment that ensures safety and a sense of belonging for everyone. We embrace individuals of diverse races, ethnicities, genders, sexual orientations, ages, religions, abilities, and nationalities, recognising the richness that varied experiences bring to our efforts in supporting individuals and building stronger communities.
Our commitment extends to actively listening, learning, and evolving to become an accessible, inclusive, and secure organisation for all, encompassing First Nations peoples, members of the LGBTIQA+ community, individuals with disabilities, and those with culturally diverse backgrounds.

For more information please get in touch with Leah McDonald, Manager – Housing Support and Linkages on 03 5561 8888 or at for more information. 

Applications are now OPEN! 


Job Type: Ongoing Part Time
Job Location: Warrnambool

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