We’re here to support you during the COVID 19 pandemic and any restrictions as a result of a lockdown. As an essential service, Brophy continues to operate to provide support to our community.
COVID 19 is having a significant impact across our community and we know our support is needed now more than ever.
We continue to provide vital services during this time of uncertainty, and the health, safety and wellbeing of our clients, staff and community remains our top priority. We have adjusted the way we deliver our services and put strategies in place to minimise risk in order to help stop the spread of COVID 19. We will continue to closely monitor the latest public health advice from both the Commonwealth and Victorian Governments about COVID 19.
Across our wide range of services we are:
Delivering services differently
We are delivering many of our services remotely, to supplement our usual face-to-face appointments. Where face-to-face services are provided, we’re adhering to social distancing measures and strict personal hygiene protocols.
We are also using phone, video, and internet technology to connect with clients to enhance the ways we can connect.
When providing indoor, face-to-face consultations our team will be wearing a mask at all times, and clients are required to wear a mask too, unless they have a lawful excuse or exception for not wearing a face covering.
Cleaning and hygiene protocols
Across our sites when open we have implemented cleaning and hygiene protocols in accordance with the Department of Health.
What if our offices are closed?
If as a result of a lockdown, our offices temporarily close to the public, we’re still here to help and you can contact us by phone from 9am – 5pm from Monday to Friday on 5561 8888 if you have any questions. You can also email us at firstname.lastname@example.org.
You can follow us on Facebook for further updates.
How can you help?
To help slow the spread of COVID 19 and stay safe, regularly wash your hands, keep at least 1.5 metres from other people, and stay home if you feel unwell. If you have any symptoms of fever, cough, sore throat, breathing difficulties or wheezing or any other signs of respiratory infection, however mild, seek advice and get tested.
Please DO NOT come in for an appointment if you are feeling unwell.
Although the way we deliver our services will look different, our commitment to delivering the highest quality service and support remains the same.