Our customer service team are the heartbeat of the agency and ensure services and operations run smoothly. 

Is this of interest to you? Apply now and join our team!

Customer Service Officer

Hamilton/Portland-based (part-time and casual available)

The Customer Service Officer assists with the smooth and efficient operations of the office and
reception areas within Brophy.

This position supports the other team members in providing accurate and efficient administrative services, and supports the staff and other users of our premises by providing excellent customer service.

This position requires the ability to work under pressure and manage competing demands.

The position assists in supporting and managing the Brophy premises they are working from which
includes receiving and directing phone calls as required, welcoming clients and visitors, handling
incoming and outgoing mail, word processing, spreadsheets and presentations, stationery and resource management and providing general administrative support for management and program
workers.

The successful candidate will have the flexibility to work from our Portland or Hamilton office or split their hours between the two sites.

TO APPLY: Please complete the application form below. Applications close October 9.

Want to make a difference in the lives of children and young people throughout the south-west? We have the roles for you.


 

Executive Manager – Out of Home Care

Warrnambool-based (1.0/full-time EFT)

We are seeking an experienced leader to join the team as the Executive Manager – Out of Home Care. This is a rewarding role that will see you take ownership of the Kinship Care, Foster Care and Residential Care teams.

These are crucial divisions in the work that Brophy does. Working within the relevant frameworks, you’ll ensure the best outcomes for children and young people that engage the services of the agency.

With a broad range of responsibilities covering governance/clinical governance, strategy, program management, operations and quality assurance, you will improve the lives of vulnerable people in the community by:

  • Ensuring staff members are empowered to develop trusting and supportive relationships with children and young people in need;
  • Planning and executing strategic development of the three OOHC divisions;
  • Ensuring all operations meet appropriate OOHC Service Standards; and
  • Ongoing improvement of processes as needed to maintain standards of care

    Relocation assistance will be negotiable for the right candidate.

    TO APPLY: Please complete the application form below. Applications now being taken!

Foster Care Practitioner

Warrnambool-based (1.0/full-time EFT)

We’re searching for our next superstar Foster Care Practitioner to provide support and guidance to foster carers, and monitor the quality of care being provided to children and young people placed in family-based placements.

This includes support and supervision of volunteer care givers.

This requires the understanding and application of a number of service frameworks including: the Best Interest and Looking After children frameworks, developmental theory, attachment and trauma theory, solution focussed and task-centred models and mediation.

The role also involves:

• Case management and departmental case contracting
• Developing trusting and supportive relationships with children, young people, families and their
care givers
• Develop innovative and flexible solutions to deliver the Foster Care program

Please contact Jezamin Oelfke, stand-in Manager – Foster Care on 5561 8888 or on joelfke@brophy.org.au for more information.

TO APPLY: Please complete the application form below. Applications close on October 9.

Kinship Care Practitioner

Warrnambool-based (1.0/full-time EFT)

We are on the lookout for a Kinship Care Practitioner to be responsible for the provision of case management of children and young people up to the age of 17 years who are living with a kinship family.

This role looks after children and young people when a family needs support, in cases of family conflict, if there is a significant risk of harm or abuse or assist the child/ young person and kinship family to adjust to the changes within the kinship home environment.

This position requires the ability to establish and maintain excellent working relationships with other agencies, community groups, kinship family, extended family and parents to help achieve successful outcomes that support the child, their family and the broader community.

Please contact Pam Jackson, Manager – Kinship Care on 5561 8888 or on pjackson@brophy.org.au for more information.

TO APPLY: Please complete the application form below. Applications close on October 9.

Want to make a difference in the lives of children and young people throughout the south-west? We have the roles for you.


 

Executive Manager – Out of Home Care

Warrnambool-based (1.0/full-time EFT)

We are seeking an experienced leader to join the team as the Executive Manager – Out of Home Care. This is a rewarding role that will see you take ownership of the Kinship Care, Foster Care and Residential Care teams.

These are crucial divisions in the work that Brophy does. Working within the relevant frameworks, you’ll ensure the best outcomes for children and young people that engage the services of the agency.

With a broad range of responsibilities covering governance/clinical governance, strategy, program management, operations and quality assurance, you will improve the lives of vulnerable people in the community by:

  • Ensuring staff members are empowered to develop trusting and supportive relationships with children and young people in need;
  • Planning and executing strategic development of the three OOHC divisions;
  • Ensuring all operations meet appropriate OOHC Service Standards; and
  • Ongoing improvement of processes as needed to maintain standards of care

    Relocation assistance will be negotiable for the right candidate.

    TO APPLY: Please complete the application form below.

Foster Care Practitioner

Warrnambool-based (1.0/full-time EFT)

We’re searching for our next superstar Foster Care Practitioner to provide support and guidance to foster carers, and monitor the quality of care being provided to children and young people placed in family-based placements.

This includes support and supervision of volunteer care givers.

This requires the understanding and application of a number of service frameworks including: the Best Interest and Looking After children frameworks, developmental theory, attachment and trauma theory, solution focussed and task-centred models and mediation.

The role also involves:

• Case management and departmental case contracting
• Developing trusting and supportive relationships with children, young people, families and their
care givers
• Develop innovative and flexible solutions to deliver the Foster Care program

Please contact Jezamin Oelfke, stand-in Manager – Foster Care on 5561 8888 or on joelfke@brophy.org.au for more information.

TO APPLY: Please complete the application form below.

Kinship Care Practitioner

Warrnambool-based (1.0/full-time EFT)

We are on the lookout for a Kinship Care Practitioner to be responsible for the provision of case management of children and young people up to the age of 17 years who are living with a kinship family.

This role looks after children and young people when a family needs support, in cases of family conflict, if there is a significant risk of harm or abuse or assist the child/ young person and kinship family to adjust to the changes within the kinship home environment.

This position requires the ability to establish and maintain excellent working relationships with other agencies, community groups, kinship family, extended family and parents to help achieve successful outcomes that support the child, their family and the broader community.

Please contact Pam Jackson, Manager – Kinship Care on 5561 8888 or on pjackson@brophy.org.au for more information.

TO APPLY: Please complete the application form below.

We’re inspired by the power of youth. We work together to build a brighter, better future with young people and know we can play a big role in strengthening their mental health and wellbeing. 

Mental Health Clinician

Warrnambool-based (full time or part time positions available)

We have an opportunity for an experienced and innovative mental health professional to join our multidisciplinary headspace clinical team. 

Our ideal candidate will have knowledge and experience of delivering early intervention youth mental health services for young people experiencing a wide range of mental health presentations, and will be able to deliver high quality, evidence based mental health interventions and psychological therapies across a range of funding streams operating under the headspace stepped care service model. 

Using creative approaches to engage young people to seek help early to support their needs,  the mental health clinician will provide safe, evidence-based best practice and youth friendly, culturally appropriate and family inclusive services aligned with young people’s mental health and wellbeing needs. 

The role is required to work across a geographical area that includes Warrnambool, Portland and Hamilton, as a member of a holistic service that also provides support with primary health care, early intervention support with  alcohol and other drugs, and work and study support to young people ager 12 – 25.

Please contact Julia Winstanley, Senior Clinical Services Manager – Health Services (headspace) on 5561 8888 or via jwinstanley@brophy.org.au

TO APPLY:  Please complete the Application Form located under the Position Description download button.

APPLICATIONS NOW OPEN

Clinicial Services Manager 

Warrnambool Based (1.0EFT)

The Clinical Services Manager is a key senior leader that is located in the Health Services Division at Brophy and will work in collaboration with the Divisions Senior Leadership Group to provide oversight to the effective leadership, management and integration of seamless access to youth mental health and drug and alcohol service for young people and their family and friends in the GSC region.

As an experienced and innovative leader, they will provide support, clinical supervision and guidance to teams in the implementation and evaluation of service system improvements to provide integrated triage, assessment and pathways to appropriate mental health and wellbeing services through a centralised headspace intake system across the region.

The Clinical Services Manager is responsible for providing leadership support and supervision to the Access, DARE and Early Intervention teams, co-located services, and student and graduate placements, to ensure that services are delivered effectively and with the involvement of young people and families or significant others central to safe and coordinated transition of care planning.

The role plays a key role in the implementation and evaluation of service system improvements that support access to integrated high quality service experiences and outcomes for young people and their family and friends when seeking help early to support their mental health and wellbeing needs.

They will be responsible for monitoring effective case allocation and demand management systems that enables young people’s seamless access to the right service at the right time through effective service system navigation and integration with other mental health supports available in the region.

Please contact Julia Winstanley, Senior Clinical Services Manager – Health Services (headspace) on 5561 8888 or via jwinstanley@brophy.org.au

TO APPLY:  Please complete the Application Form located under the Position Description download button.

APPLICATIONS  NOW OPEN

Executive

BROPHY & THE ORANGE DOOR

A key recommendation of the Royal Commission into Family Violence was to establish a network of Support and Safety Hubs across Victoria. This was to provide a new way for women, children and young people experiencing family violence and families who need assistance with the care and wellbeing of children to access the service they need to be safe and supported.

And so, the Orange Door Initiative was implemented across Victoria as the intake point for Family Violence and Child Wellbeing issues. The safety of victim survivors is the Orange Door’s first priority. The hub will also help to maintain a focus on perpetrators, so the risk they pose can be assessed and they are held to account for their behaviour.

Brophy works closely with the Orange Door to build the capacity of vulnerable families and individuals to enable them to self-manage and be the best they can be through referrals to many of our program areas.

The Orange Door provides staff with a unique opportunity to be part of a world-first service model!

To read more about the Orange Door program please click here.

For further information on ORANGE DOOR positions please contact Jenny Hand, Manager Brophy Programs (Orange Door) on 5561 8888 or via jhand@brophy.org.au

APPLICATIONS NOW BEING TAKEN ONGOING UNTIL ROLES FILLED

Social Worker – Team Leader (Orange Door)

Warrnambool-based (full-time)

  • Do you have expert knowledge and leadership experience in a clinical and social services environment?
  • Above award salary of $97,121 – 101,416 PLUS super and salary packaging options!
  • 11 wellbeing days (pro-rata) and learning and development opportunities!

We have a new opportunity for a full-time Team Leader to join the Orange Door program, based in Warrnambool. Relocation assistance will be provided to the right candidate

 

As a Team Leader you’ll provide the day to day coordination, supervision, oversight and support to an integrated team of skilled practitioners within the South West Orange Door. 

 

Your core duties will include, but not be limited to:

  • Provide mentoring, support and consultation to Orange Door practitioners that adhere to framework and processes. 
  • Provide direct case work support and supervision to an integrated team of Orange Door practitioners while managing a small case load when required. 
  • Actively engage in the Orange Door leadership team to explore new and existing service delivery options to improve quality of service delivery in collaboration with stakeholders, including Victoria Police and the legal system 
  • Work with practitioners to ensure the Orange Door is outputting evidence-based, best practice, consistent and responsive programs that provide high quality assessment and reviews, engagement and supported referrals to the broader service system. 
  • Lead and promote the development of a learning culture within the program team which creates and drives improved client outcomes. 

What you’ll bring to the team

 

To be considered you must have professional clinical experience and relevant degree qualification(s) in social work, psychology or a related discipline, or a willingness to upgrading qualifications to a Bachelor of Social Work over the next five years.

 

The ideal candidate will have an understanding of the impact of family violence on women and children.

 

They’ll understand the clinical assessment, intervention and treatment offered to women and children who have or are experiencing family violence and to male perpetrators of family violence.

 

They’ll have strong leadership skills and be able to maintain positive relationships with colleagues, peers and stakeholders from different backgrounds and interests.

 

This is a rewarding opportunity to positively impact the lives of children and people affected by family and domestic violence.

Hub Practitioners (Child & Family Violence) (Orange Door)

Warrnambool Based (part-time and full-time positions available)

  • Rewarding opportunities for graduate social workers, or those wanting to expand their career in a community or social service setting!
  • Multiple FT and PT opportunities available in 2 locations!
  • Above award salary of $84,989 – $88,848 PLUS super and salary packaging options!
  • 11 well-being days (pro-rata) and learning and development opportunities

Multiple opportunities now exist for Hub Practitioners to join the Orange Door Program.

As a Hub Practitioner you will provide an entry point for men, women and children who require family violence services with a primary focus on risk assessment and risk management. There will in addition be some intake and assessment and casework required.

Reporting to the Team Leader of the Orange Door, you will work within a diverse team of professionals to achieve program goals and client outcomes while maintaining records and actively participating in, and contributing to program service planning.

Your core duties will include, but not be limited to:

  • Responding promptly to referrals using the Orange Door framework and tools to complete intakes, screening and to triage cases that present;
  • Providing immediate assessment and planning responses to respond to any immediate crisis and/or short-term issues while awaiting allocation to core services if required;
  • Providing appropriate referrals to the South West Family Services Alliance for, and specialist Family Violence and Perpetrator services; and
  • Where required, work with families on a short-term basis while they await allocation. This may include outreach home visits and telephone counselling, support and monitoring of needs.

What you will bring to the team

To be considered you must hold a Bachelor of Social Work, Diploma in Community Welfare or an equivalent recognised qualification. Demonstrated experience and knowledge of Family and Domestic Violence or Child Protection will also be advantageous to your success.

Ideal candidates will have demonstrated skills and experience in child and family risk assessment, coupled with experience in client intakes, referral processes, counselling, casework and consultation. You’ll need to be an adaptable individual and comfortable working in a fast-paced role.

With strong communication skills, you’ll demonstrate the ability to liaise with a diverse range of clients, and be empathetic and respectful of all individuals and their circumstances.

This is a highly rewarding opportunity to directly impact the lives of vulnerable children and those impacted by family and domestic violence.